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Slow notifications after upgrade to 8.5

Olga Videc Community Leader Nov 06, 2019

Hello, 

After upgrading to jira 8.5 jira notifications are not coming in time,  notification is late, 10 - 15 minutes sometimes.

We use our SMTP server could that be the issue?

Mails are stuck in mail queue sometimes

Incoming mail works just fine. 

Did anyone experience similar issues?

I checked the logs in Jira it says the mail is sent, but it takes time that is receive it to mail.

BR, Olga

 

 

1 answer

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Olga Videc Community Leader Nov 06, 2019

The problem was Batching email notifications, aldo I disabled them right after the upgrade, but upgraded service desk after that, always check twice :D

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