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Slow notifications after upgrade to 8.5

Olga Videc
Olga Videc Community Leader Nov 06, 2019

Hello, 

After upgrading to jira 8.5 jira notifications are not coming in time,  notification is late, 10 - 15 minutes sometimes.

We use our SMTP server could that be the issue?

Mails are stuck in mail queue sometimes

Incoming mail works just fine. 

Did anyone experience similar issues?

I checked the logs in Jira it says the mail is sent, but it takes time that is receive it to mail.

BR, Olga

 

 

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Olga Videc
Olga Videc Community Leader Nov 06, 2019

The problem was Batching email notifications, aldo I disabled them right after the upgrade, but upgraded service desk after that, always check twice :D

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