I have set up a Change Request for our Service Desk and it seems that the customer does not change workflow state on answering in the issue portal for customers, the transition to the next state seems that can only be done by the Issue assignee.
Is it possible to add a button (transition) in customer's page?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs