I want to send a msg(comment/ email) to remind user ticket's due date when I create ticket.
Message like "Your request due date xxxxx, We're on it"
Is there has any way to achieve?
To get an email/reminder you can use the Filter subscription Jira built-in functionality. In order to get this work, you need to write a filter with Due date and subscribe to it.
But the thing is it will send an email to the recipient as personal or group.
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