I have used the scripted field from Scriptrunner to calculate the duration of the in progress status on my issues (https://scriptrunner.adaptavist.com/latest/jira/scripted-fields.html#_total_time_this_issue_has_been_in_progress) and that appears to work for everything except the Beginning status.
I use the code above for a scripted field that looks at the beginning status in Jira. It is returning a negative number. So, for instance, if my status when an item is created is PENDING APPROVAL, the code seems to be returning a negative number all the time an doesn't give me the actual time the item is in that status.
Looking at the code, it appears it should be working properly.
my next test will be to add this to another system to ensure it's not just in this server.
Any other suggestions?
Hi @Shannon Wright ,
This article will probably address your issue.
Hope this helps.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events