How to calculate the time in open status Edited

Hi!

I'm trying to calculate the time the issue has been in status Open with a scripted field using Scriptrunner, which is the initial status for the issue.

I've used the example found on this page, which works fine for all other statuses: https://scriptrunner.adaptavist.com/latest/jira/scripted-fields.html#_total_time_this_issue_has_been_in_progress

However, as the status I want to calculate is the first one, the code doesn't work. I've tried to use the code from the answer found here: https://community.atlassian.com/t5/Product-Apps-questions/scripted-field-total-time-a-issue-has-been-in-open-state/qaq-p/374214

This code works fine, but as soon as I switch to the next status, the field goes blank. If I go back to Open, it stays blank. Something needs to be changed in the code below, but I don't know what could fix this. Does anyone have a good solution for this?

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.history.ChangeItemBean

def changeHistoryManager = ComponentAccessor.getChangeHistoryManager()

def inProgressName = "Open"

List<Long> rt = [0L]
def changeItems = changeHistoryManager.getChangeItemsForField(issue, "status")
changeItems.reverse().each {ChangeItemBean item ->
def timeDiff = System.currentTimeMillis() - item.created.getTime()
if (item.fromString == inProgressName) {
rt << -timeDiff
}
if (item.toString == inProgressName){
rt << timeDiff
}
}

if (!changeItems) {
rt << (System.currentTimeMillis() - issue.getCreated().getTime())
}

def total = rt.sum() as Long
return (total / 1000) as long ?: 0L

 Any help would be appreciated!

1 answer

1 accepted

Hi Johan,

Try this:

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.history.ChangeItemBean;
import com.atlassian.jira.issue.Issue;

def changeHistoryManager = ComponentAccessor.getChangeHistoryManager()

def statusName = "Open"
def createdDateDiff = System.currentTimeMillis() - issue.getCreated().getTime()

List<Long> rt = [0L]

rt << createdDateDiff

def changeItems = changeHistoryManager.getChangeItemsForField(issue, "status")
changeItems.reverse().each {ChangeItemBean item -> item.fromString

// Get the time passed since status change
def timeDiff = System.currentTimeMillis() - item.created.getTime()

// If the status change left our status, we want to subtract the time passed since then
if (item.fromString == statusName) {
rt << -timeDiff
}

// If the status change goes to our status, we want to add the time passed since then
if (item.toString == statusName){
rt << timeDiff
}
}

def total = (rt.sum() as Long) / 1000

return Math.round(total) ?: 0

 

Yes, this worked wonders! Thanks for the help!

You're welcome :)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira Service Desk

Wy are we still using email for Service Desk workflows?

...attest to the experience of an urgent approval that gets lost in the boss’s inbox and requires that special “Please Approve” email or text message. In an age where we have distributed teams...

56 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you