Round Robin - Slack Jira Integration

Ender January 6, 2022

Hello, how can an agent remove themselves from a round robin queue straight from the Slack integration, is this possible?

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Carlos Garcia Navarro
Community Leader
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January 6, 2022

Hi @Ender ,

Someone here may know the answer, but if not, and if you're using the Slack Jira Integration from the Marketplace, you could contact their support team (support@bitband.atlassian.net)

https://marketplace.atlassian.com/apps/1216557/slack-jira-integration?hosting=cloud&tab=support

Screen Shot 2022-01-06 at 9.33.56 PM.png

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