Renaming a New Sprint not working

Haseeb February 12, 2021

I am trying to update the name of the Sprint but it's not working. It does nothing on clicking the Update button. I have checked the console, there is an error. Please fix it as soon as possible.

Browser: Chrome

Version: 88.0.4324.150 (Official Build) (64-bit)

 

Capture.PNG

31 answers

1 accepted

1 vote
Answer accepted
Haseeb February 14, 2021

Finally, the issue has been fixed, I can rename a Sprint now but you need to hit refresh to see the change (looks like its a temporary fix).

Giada Carminati February 15, 2021

Yes, it looks like a temporary fix, but at least it works.

3 votes
Linda Rasmussen February 12, 2021
1 vote
dave February 12, 2021

Same problem. I was able to work around it by creating a new sprint using the Jira Cloud app for Android. renaming seems to work in the app too.

Linda Rasmussen February 12, 2021

I tried from my Jira app (iOS)and it worked.  So it's a work around until they get it fixed. 

1 vote
Jack Brickey
Community Leader
Community Leader
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February 12, 2021

All, this needs to be raised to Atlassian support. The Community is mostly made up of users like you and I. Atlassian Support does not actively monitor this forum.

1 vote
Mariana Nascimento February 12, 2021

It's not working for me too. Please, we need a solution. 

0 votes
Randy O_Neal
Community Leader
Community Leader
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March 31, 2021

It appears Atlassian fixed this overnight.  Yesterday afternoon, when I clicked "Edit Sprint", nothing would happen.  This morning, it started working again...

0 votes
sean.henry February 12, 2021

Until this is fixed, here's a console hack:

NOT ADVISED UNLESS YOU KNOW WHAT YOU'RE DOING.

On your backlog screen, inspect the sprint to get the sprint id and update the URL param string. The sprint name can be 30 characters long.

WHERE "XXXXX" = your sprint ID

 

Update sprint name:

GH.Ajax.put(url: "/sprint/XXXXX", data: { name: "Sprint Name Here" } } )

 

Update sprint goal:

GH.Ajax.put(url: "/sprint/XXXXX", data: { goal: "Sprint Goal Here" } } )

 

Note, this was only discoverable since the JS is not minimized or obfuscated.

sean.henry February 12, 2021

comment updated above

0 votes
Daniel Mello February 12, 2021

Same issue here... weird, weird, weird...

0 votes
Marek Rupala February 12, 2021

Same problem. 

0 votes
Aparna Agarwal February 12, 2021

same here, tried renaming a sprint today and nothing happens on clicking the update button. no error thrown, nothing. 

0 votes
ibrahim February 12, 2021

Fix this urgent bug immediately please

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 12, 2021

the incident is being actively investigated - https://jira-software.status.atlassian.com/incidents/07tntd6l8738 

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 12, 2021

according to the latest update I just saw - https://jira-software.status.atlassian.com/incidents/07tntd6l8738 

 

2021-02-12_13-57-25.jpg

0 votes
Saul Alexander Mata Velasquez February 12, 2021

Same problem. 

0 votes
Wayde Wyatt February 12, 2021

Same problem. 

0 votes
Chellie Esters February 12, 2021

I'm having the same issue. Please help!

0 votes
Paula Remez February 12, 2021

Same problem!!!!!!!!!!!!!!!!! We can't update names on non active sprints

azuviria February 12, 2021

-

Fred Deichler February 12, 2021

@azuviria - I don't think that you are helping the situation

0 votes
Patrick Aupin February 12, 2021

Same problem. This is brand new. I update sprint name everyday.

No error. Just the update button that does nothing

0 votes
Fred Peckham February 12, 2021

Same Problem. And yesterday (2/11/2021) we were able to Update the Sprint goals. Not today.

0 votes
Mary Wilson February 12, 2021

We ran into the the same this morning.  The answer here about using the api worked like a charm.  But we shouldn't have to do that.  Anyone have a support ticket number we can like?

Linda Rasmussen February 12, 2021

We have the Premium level so maybe it's restricted?  I also just entered it and it might not have "officially" hit their system yet as a ticket until they Investigate.  I did reference the link to this Community post in my ticket so they can come over here and see how many are having the same issue.

Gavin Clarke February 12, 2021

Thanks for creating the support ticket. I upvoted your issue. I can say it's not a premium feature and I have used this for a fair few years. When I have been reading up on this today I noticed this feature has had intermittent issues for a few years now and has been fixed a couple of times. Looks like something has caused a regression. I'm looking forward to seeing a response.

Linda Rasmussen February 12, 2021

Leonardo De Almeida commented:
Hello Linda,
This is Leonardo from Atlassian.
We are currently facing an incident where it is not possible to edit the Sprint's name or goal if the sprint has not started yet.
That's currently being worked on already.
Apologies for any inconvenience.
Best regards,
Leonardo A.
Atlassian Support | Cloud

Like # people like this
0 votes
Maria Kazartseva February 12, 2021

Same problem

0 votes
Fernando Saavedra February 12, 2021

Same problem here

0 votes
Deleted user February 12, 2021

Same here

0 votes
Ярослав Старшевский February 12, 2021

Same problem

0 votes
Gavin Clarke February 12, 2021

same here

 

any news?

0 votes
Michael Salazar February 12, 2021

Same here.

0 votes
Habib Azam February 12, 2021

Same here, please fix ASAP

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