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Can't rename a New Sprint


I am using Jira Cloud. I can't rename a sprint. If I create a new sprint, click Edit Sprint, change the name and click Update I get a Something Went Wrong, Try and Refresh the Page error message and the new name of the sprint does not save. Any help would be appreciated. 

Thanks! :)

15 answers

1 accepted

1 vote
Answer accepted

This feature, for some reason, is now working as expected. 

Not working for me, same issue, jira cloud version ..any ideas?

Like Michael Salazar likes this

exactly the same for me, it's not working, but I don't have an error message, when I click on "update", no reaction, no message, nothing. 

Like # people like this

I am unable to rename my Sprints. I have the same problem as Suresh and Bettina.

Same here.
That error appears:

Uncaught TypeError: Cannot read property 'length' of undefined 

It's not working for me too. 

Same problem on my side as well, this ticket got closed last year, let's open another so they notice.  

We are having the same issues. Does anyone have an update?

Like Stephane Vanacker likes this

Please post your comments in the new ticket below as this one got closed last year.

Like Michael Salazar likes this

Same issue here. I cannot change the name of the newly created sprint, but when trying, nothing happens (no message for something wrong or anything).

P.S. I can see lots of new sprints starting next week :D 

Same issue here. I cannot change the name of the newly created sprint, but when trying, nothing happens (no message for something wrong or anything).

"Zumbi bug...." The same problem here, I could notice that only actived sprint I could change the name and update successfully, but for all not active sprints I can't edit, the edit option is available, I can change the text but when I click on the [Update] button, nothing happens (no messages).

Hi! Same problem here!!! I can't rename not yet active sprints. I can't even put a name to my new sprints, Jira takes last sprint's name, add a number an put that name to muy name. 


I can only rename active sprints 

Same problem here - seems to be a Jira Cloud regression

Managed to find a workaround for now - if you create the sprint first, as it is, you are able to edit it afterwards.

Hope the issue will be fixed by Monday.

I can now rename my Sprints. Thank you Atlassian for fixing this problem on a Sunday. Now I can prepare for Monday morning. Enjoy your week ahead!

I am still unable to edit the name of a new sprint.  I get no error message, during the process. 

  1. I start in the Backlog
  2. Create Sprint
  3. Edit Sprint
  4. Change Sprint name field
  5. Add information in Sprint Goal field
  6. Click Update
  7. End in the Backlog, The "New Sprint" name has not changed.  When I click try to edit again, the new sprint fields are as they were at step #3 (un changed from creation)

Does anyone know how to correct this?

Did you try starting the Sprint and edit it afterwards?

Workaround: use a PUT to update it:

"info": {
"_postman_id": "960ed37e-8ab4-41f3-ab1d-f143845f3e8a",
"name": "Personal collection",
"schema": ""
"item": [
"name": "Update sprint",
"request": {
"auth": {
"type": "basic",
"basic": [
"key": "username",
"value": "{{username}}",
"type": "string"
"key": "password",
"value": "{{apiToken}}",
"type": "string"
"method": "PUT",
"header": [
"key": "Content-Type",
"name": "Content-Type",
"value": "application/json; charset=UTF-8",
"type": "text"
"key": "Accept",
"value": "application/json, text/javascript, */*; q=0.01",
"type": "text"
"key": "Accept-Language",
"value": "pl,en-us;q=0.7,en;q=0.3",
"type": "text"
"body": {
"mode": "raw",
"raw": "{\"name\":\"{{NEW_SPRINT_NAME}"}"
"url": {
"raw": "https://{{jiraInstance}}{{SPRINT_ID}}",
"protocol": "https",
"host": [
"path": [
"response": []
"protocolProfileBehavior": {}

I have that same problem,  any update?

I'm also facing this issue since last week....

Do you have some fixs planned ?

I have also the same issue !!! Do you have some solution ?

We are also facing this issue... Just here to report it and waiting for a bug fix.

I'm also having the same problem, any predictions?

1 vote

Has this issue been fixed? I can't update a future sprint's name...

It was fixed...for a while, suddenly is happening again. 

Like Jakub Štulc likes this

Same problem here.

Same issue here.   Form the error console:


Getting the first version of adding an asset to the application. From the error console:

batch.js?agile_globa…ue&locale=en-US:691 Uncaught TypeError: Cannot read property 'length' of undefined
at a (batch.js?agile_globa…ue&locale=en-US:691)
at HTMLButtonElement.<anonymous> (batch.js?agile_globa…ue&locale=en-US:691)
at HTMLButtonElement._onclick (batch.js?jag=true&locale=en-US:3493)
at HTMLButtonElement.dispatch (batch.js?jag=true&locale=en-US:28)
at HTMLButtonElement.s (batch.js?jag=true&locale=en-US:28)

I also can't update a future sprint's name anymore!

In the test that I did today 15/2 morning, I could update a future sprint successfully :) , the only details was I need press F5 in order to refresh the page, because the changing was not applied in the page fields automatically (was necessary a postback).

Having the same issue - came here to report it.  I presume this is a site wide issue?


I've the same issue ... Any workaround?



Hello, I have that same problem. :/

Facing this problem since yesterday, please fix this!

I'm facing this issue too, any update?

I have the same problem. Any news ?



we would like to plan sprints into the new year and wanted to rename them. we get the error message.  “Error occurred, refresh page and try again.”

This happens to all Admins on the project when renaming any sprint.


Is there a solution by now?



Best regards,



Same error message “Error occurred, refresh page and try again” ...

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