Problem with ScriptRunner addon

Just installed ScriptRunner on our Jira system, trough the atlassian marketplace.

But I get this message:

This add-on failed to enable. It may require a license. Refer to the logs for more information.

What do I do now? Cant find the logs either...

7 answers

1 accepted

This has solved itself it seems.
Suddenly after a restart of the Jira server and adding more memory the scriptrunner is functioning.

Hi Belinda,

Which version of JIRA and Script Runner are you using?

Jira version 5.2.11
Scriptrunner: 2.1.15

We are using JIRA 5.2.7 and SR 2.1.15 all seems to work fine.

SR is free and does not need a license... very strange.

Maybe try to reinstall it?

Uninstalled it, and installed all over again, still the same problem :(

Is there m,aybe another addon that has the same features as this one?

Hi Belinda Pettersson Björklund,

you go through the link https://answers.atlassian.com/questions/193538/error-when-enabling-script-runner

the same problem you might be facing. Its good to have a log stack trace to find the exact problem.

0 vote

Yes, please get a stack trace. The license message is a red herring. Most likely you need to change a memory parameter.

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