Problem with ScriptRunner addon

Just installed ScriptRunner on our Jira system, trough the atlassian marketplace.

But I get this message:

This add-on failed to enable. It may require a license. Refer to the logs for more information.

What do I do now? Cant find the logs either...

7 answers

1 accepted

This has solved itself it seems.
Suddenly after a restart of the Jira server and adding more memory the scriptrunner is functioning.

Hi Belinda,

Which version of JIRA and Script Runner are you using?

Jira version 5.2.11
Scriptrunner: 2.1.15

We are using JIRA 5.2.7 and SR 2.1.15 all seems to work fine.

SR is free and does not need a license... very strange.

Maybe try to reinstall it?

Uninstalled it, and installed all over again, still the same problem :(

Is there m,aybe another addon that has the same features as this one?

Hi Belinda Pettersson Björklund,

you go through the link

the same problem you might be facing. Its good to have a log stack trace to find the exact problem.

0 vote

Yes, please get a stack trace. The license message is a red herring. Most likely you need to change a memory parameter.

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