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My users are getting no emails currently... why and how to fix?

Mike Herring
Mike Herring
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February 10, 2012

My users are getting no emails currently... why and how to fix? - also signed up for google apps integration but see no setup options for g-apps. Does email server need to be configured for on-demand? Very hard to figure any of this from the docs/faqs.

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Andrew Frayling
Andrew Frayling
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February 11, 2012

Hi Mike,

Here's an explanation of how to enable email notifications for JIRA onDemand - https://answers.atlassian.com/questions/26011/how-do-i-enable-e-mail-notification-with-jira-ondemand

For Google Apps integration do these docs help - http://confluence.atlassian.com/display/AOD/Integrating+OnDemand+with+Google+Apps

and http://confluence.atlassian.com/display/AOD/Merging+OnDemand+and+Google+Apps+user+bases ?

Basically you enable OnDemand from within Google Apps and this generates a support ticket with Atlassian for them to coordinate with you.

Hope this helps?

Andrew.

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