Hello, I'm trying to allow people in my projects to modify the reporter on tickets. Mostly these are cloned issues, but not all the time, and the problem happens with both types.
I've set the project specific permissions to allow the correct project role to perform this action, and after finding some other related tickets in this community, I've also confirmed that I'm in the Global permissions section called Browse Users.
To clarify on the symptom, when hovering the mouse over the Reporter field, it doesn't give me the option to change it in the same way that the Assignee field directly above it, does.
I'm on Cloud Jira, I'm an admin, and I've also confirmed with the permissions helper that I should be able to perform this action (there were ticks across the board!)
Cheers in advance!
@Petri Paajanen I found it by
Using Actions (upper right)>Edit Screens>Screens
locating the Issue Screen Scheme
finding IssueOperation= Edit Issue - click to open
Configure Screen - See Field list - mine was missing reporter. Added and then was able to change the Reporter
Do you think 'Modify Reporter' permission is inter-dependent on 'Edit Issue'?
In below example permission granted to a user 'A' are given-
Modify Reporter- Yes , Edit Issue- No ==> User 'A' cannot modify reporter
Modify Reporter- Yes, Edit Issue- Yes ==> user 'A' can modify reporter
Since you confirmed that you have permission and should be able to do it can you confirm that the edit screen on the screen scheme has reporter on it. If you are using a next-gen project you need make sure that reporter is on the request type under context fields (service management)
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