Labels field not being displayed (JSM)

Gustavo Moraes April 5, 2024

Good afternoon!

Probably something dumb that I'm missing, but does anyone know why my "Labels" field isn't being displayed on my issue view?

image.png

I believe it should appear under "Impact".


image.png

 

Thanks!

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Gustavo Moraes April 17, 2024

So, I've just discovered what was causing it.
Even though I added the "Labels" field to the Issue View, I haven't added it on the View/Edit Screen, and because of this it wasn't showing.

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Jack Brickey
Community Leader
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April 5, 2024

Hi @Gustavo Moraes , is it possibly under “More” in the issue view for a given issue? Can you click on Configure if not there?

Gustavo Moraes April 17, 2024

Hey, @Jack Brickey !

So, I've searched for it in every place, but couldn't find it on the issue view.

image.png

As I said, the field is already configured to appear, but it's not being displayed.

Thanks!

Gustavo Moraes April 17, 2024

So, I've just discovered what was causing it.
Even though I added the "Labels" field to the Issue View, I haven't added it on the View/Edit Screen, and because of this it wasn't showing.

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