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LDAP User not visible - User had been local before

Dear Community


i had a issue by adding a virtuel user via ldap in AD. All of our employess are added via LDAP. This works fine and without any problems for month now.

After putting JIRA Service Desk and Jira together (they where split before) we had to delete a local user because this user already exist in LDAP. 

So therefore i deleted the local user, add the AD User to the LDAP Groups and start the synchronisation but the LDAP User is not visiable. 

The local user had the same name local and ldap.

1 answer

1 accepted

0 votes
Answer accepted

Found the solution ourselves. User was in OU Group LDAP did not watch. Now it works.

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