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Jira cloud with MS Teams notifications not working

Vysakh V
Contributor
January 16, 2023

I have configured Teams notification using webhooks. However, I dont see any notifications coming into my channel, while I see all updates in the JIRA tab. This was working till last week, but without any disturbance from our side, this seems to be not working now.

 

Can you please help me identifying the issue and how to sort this out.

10 answers

5 votes
Daiana Crisan
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January 18, 2023

Same issue here! 

3 votes
fegbers
Contributor
January 23, 2023

Same issue here!..

2 votes
Pascal Chmielewski
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January 23, 2023

Same issue here!

1 vote
James January 24, 2023

we are also facing this issue! We're on Jira DC (commercial) 8.7.1

Also made no changes to Jira or Teams and they all of a sudden just stopped working

1 vote
Julian Eggers
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January 23, 2023

I am facing the same issue...

1 vote
Simon Daus
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January 23, 2023

I'm also impacted by this issue.

0 votes
Vysakh V
Contributor
February 7, 2023

This is working now.

0 votes
fegbers
Contributor
February 6, 2023 edited

It's working again!

0 votes
JacekLabuda
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February 3, 2023

From 18.01 we noticed the same problems.

0 votes
James January 27, 2023

Anyone found a solution to this yet? I've tried checking the XML file, bouncing Jira, re-creating the Web Hook. Still doesn't work

Alejandro Molero January 27, 2023

In this post, an Atlasian member responds that it is a Microsoft issue and they are trying to solve it together: 

The webhooks being sent out from Jira are basically encountering a 400 Error.

Jira Cloud App teams doesn't work 

James February 6, 2023

Any Update on this? It's still not working.

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