So, Do you need a Service Desk? Because through that you can have the possibility to manage all the tickets for your work/company. Do you have some experience in that? There you are able to know how much work your team have done, the SLA's fot time response, etc...
So, I recommend you check out the Service Desk Jira Cloud.
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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