On JIRA Service Desk, We would like to populate a particular value in a field based on the value selected in another field.
In this case, we would enter the customer name and it would automatically populate their associated customer type; VIP, Enterprise, Retail.
We are starting with cloud deployment for our proof of concept but will be moving to server once we have established that this will work for our Customer Support and Help Desk Operations.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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