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JIRA Integration with Servicenow

Hi ,


In Servicenow to JIRA integration ,

the requirement is to have servicenow incident number mapped into JIRA description as a hyper link.

Please assist in case anyone has came across such requirement.




1 answer

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Daniel Ebers Community Leader Nov 09, 2020

Hi Jyoti,

welcome to the Atlassian Community!

I haven't seen such requirement but it is something that is discussed from time to time here on community. You would have to interact with Service Now through some kind of REST API calls, if possible - for more complex scenarios coding would be required.

There are some Apps from marketplace which are recommended by some users, for example:

There are also some additional posts here on Community which might still apply:


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