Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA Integration with Servicenow

Hi ,

 

In Servicenow to JIRA integration ,

the requirement is to have servicenow incident number mapped into JIRA description as a hyper link.

Please assist in case anyone has came across such requirement.

 

Regards,

Jyoti

2 answers

Hi @Jyoti Singh ,

you can use the app for it - getint.io https://marketplace.atlassian.com/apps/1223935/getint-for-servicenow-integration?hosting=server&tab=overview .

The app will let you integrate Jira and ServiceNow, with custom fields, attachments, comments, and statuses :) The app can be deployed as SaaS or on-premise. And you can try it out for free.

In case of any questions, reach me out at jacek@getint.io.

Best!

Jacek

Co-Founder of getint.io

0 votes
Daniel Ebers Community Leader Nov 09, 2020

Hi Jyoti,

welcome to the Atlassian Community!

I haven't seen such requirement but it is something that is discussed from time to time here on community. You would have to interact with Service Now through some kind of REST API calls, if possible - for more complex scenarios coding would be required.

There are some Apps from marketplace which are recommended by some users, for example:
https://marketplace.atlassian.com/apps/1215170/sync-servicenow-with-atlassian-apps?hosting=cloud&tab=overview

There are also some additional posts here on Community which might still apply:

Cheers,
Daniel

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you