JIRA Change issue type automatically on transition ?

As a Jira administrator, our process requirement is below:

Jira user change an issue type for automatically workflow transition, then following process step's If E.g "New to In Progress " New Status is " Issue Type is Bug"  i drag the ticket In progress Status automatically changed the "issue type is Task or Something Else"  is possible?

thanks in advance.

1 answer

1 vote

This is a broken requirement really.

Issue types should change rarely, when you realise there's a mistake, or an over/under-estimate.  They should never be part of a process.

Changing issue type in Jira is not a simple process, you have to go through a series of checks to make sure it is not going to break anything, and then change a whole load of structural stuff underneath it.

What is the logic behind changing the issue type?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,316 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot