I cannot seem to get my automation to work according to the link below in my version of JIRA. The method requires advanced branching but I do not seem to have this option available to me. I tried using a JQL branch with a smart value {{lookupIssues.assignee.distinct}} but this did not seem to work for me. How can I achieve this same goal without advanced branching? Is JQL branch the same as 'advanced branching'?
Automation to send email only once per assignee | Jira | Atlassian Documentation
Hi @Foster Jacob _BEG_ENG7-NA_ , can you provide the details of your use case? When do you want to send email and what issues will be included. For example...
I want to notify each team member on Monday morning the list of issues they have that are due this week?
or...
I want to notify each team member daily of the issues that they have still open.
depending on your requirements, you may not even need automation, but rather simply setting up a filter subscription.
@Jack Brickey Thanks for replying!
I am using JIRA server not JIRA cloud.
My use case are two things...
1) I would like to send an email to each user which contains their issue(s) which are overdue or due within the next 5 days. This email would be sent every Monday at 8 am. I was trying to follow this implementation (Automation to send email only once per assignee | Jira | Atlassian Documentation) so that I do not need to create a unique branch for each user. I cannot seem to perform loop operations in JIRA server.
2) I would like to send email to myself with all issues which are overdue or due date within the next 5 days. I also want the issues to be grouped by assignee and sorted by due date. I guess I already have solution for this but its not how I want the email to be formatted. How I want to format the email can be shown in this example:
Hello,
Here is your T&R overdue summary for all users:
User1
- Issue1Key Issue1URL Issue1DueDate
- Issue2Key Issue2URL Issue2DueDate
- Issue3Key Issue3URL Issue3DueDate
User2
- Issue1Key Issue1URL Issue1DueDate
- Issue2Key Issue2URL Issue2DueDate
- Issue3Key Issue3URL Issue3DueDate
...
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sorry i don't have server version to test with. i would search the community for clues if you have not already done so.
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