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Is there a way to disable links transformation in JIRA? Edited

In the past if someone pasted an URL to a comment section (or the issue description field) it would be displayed as an URL linking to the corresponding page - http://example.com

But recently Atlassian rolled out a change that makes "pretty links" - instead of showing the original URLs it gets the page title and displays it as the link to the page. So instead of http://example.com it would show something like Example Website. It's great that this "feature" hasn't been applied to this forum otherwise I wouldn't be able to explain it :-)

Same thing started to happen in Trello recently.

While this seems to look cool, I often need to copy the comments or descriptions from JIRA and paste them elsewhere, and with this change all links become just page titles.

Even if I edit the comment, there's no way to view its original text with full URLs, so there's no way to get the original URLs other than copy-pasting each of them separately which is of course not very good.

I would really like to be able to easily copy the original comment/description text with full URLs or even better - have this automatic conversion completely disabled everywhere in JIRA and Trello. How can I do this?

1 answer

0 votes
Olga Videc Community Leader Jun 18, 2021

Hello @Dmitry Beloglazov 

Unfortunately not at the moment, this is called "Smart Links" 

Here is a suggestion for the option to disable it

https://jira.atlassian.com/browse/JRACLOUD-72429 

Similar question lot of people share your problem

https://community.atlassian.com/t5/Jira-Software-questions/Is-there-a-way-to-disable-inline-links-Bug-report-SmartLinks/qaq-p/1673119

What you can do is when adding a comment, add URL as code block 

BR, Olga

Thanks.

> https://jira.atlassian.com/browse/JRACLOUD-72429 

Can't comment there for some reason, it shows a "Communications Breakdown" error.

> What you can do is when adding a comment, add URL as code block 

This doesn't work because I'm not the only one who posts the comment and I wouldn't prefer not to instruct everyone to add URLs in some awkward way.

Olga Videc Community Leader Jun 23, 2021

Hello, 

Can't comment there for some reason, it shows a "Communications Breakdown" error.

You just need to refresh the page, it happens if the comment box is open for too long.

BR, Olga

I reopened this page multiple times, same error.

Olga Videc Community Leader Jun 23, 2021

Have you added any URL or code in your comment?

No. But probably it doesn't matter much. I see a hundred of angry comments and I hope it's enough for Atlassian to do something about it :-)

Looks like I found a bug.

When I opened that URL, I was redirected to this URL: https://jira.atlassian.com/browse/JRACLOUD-72429%C2%A0?error=login_required&error_description=Login+required&state=65e12ff6-ebec-41dd-b428-528f3b81148b

And there I couldn't comment.

When I removed everything starting from %C2 and reopened the page I could submit the comment.

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