In the past if someone pasted an URL to a comment section (or the issue description field) it would be displayed as an URL linking to the corresponding page - http://example.com
But recently Atlassian rolled out a change that makes "pretty links" - instead of showing the original URLs it gets the page title and displays it as the link to the page. So instead of http://example.com it would show something like Example Website. It's great that this "feature" hasn't been applied to this forum otherwise I wouldn't be able to explain it :-)
Same thing started to happen in Trello recently.
While this seems to look cool, I often need to copy the comments or descriptions from JIRA and paste them elsewhere, and with this change all links become just page titles.
Even if I edit the comment, there's no way to view its original text with full URLs, so there's no way to get the original URLs other than copy-pasting each of them separately which is of course not very good.
I would really like to be able to easily copy the original comment/description text with full URLs or even better - have this automatic conversion completely disabled everywhere in JIRA and Trello. How can I do this?
Unfortunately, at this point, there is no official way to do this. To get the effect you want, you would have to install a URL blocker (such as uBlock) into your browser and add the following URLs to the list:
Replace YOURSUBDOMAIN with the appropriate domain for your account.
This is an all-or-nothing approach, so all URLs in content will be rendered as linked URLs and no "Smart Links". Others have suggested this already, but it always gets lost in the comment stream.
Until Atlassian implements a settings option to control it, this is about the only way other than:
@Andrew McDonald I wish there was a built-in option, but this is pretty universal behavior in Jira now. If you need the link reformatting, then you can disable the blocker temporarily. Note that with the blocker on, links that were previously reformatted will appear as normal links (but will retain the formatting attributes, should the page be viewed by someone else or with the blocker off.)
I dunno, people at the UX front that have to justify their wages ?
Anyway, it has became pretty annoying lately to have everyone trying to embed a "preview" into the documents.
Twitter, Teams, Slack, Gitlab, etc do that as well, adding an annoying preview of the URL, but at least doesn't change it into something that could be obscure.
I'd say the URL transformation shall remain limited to Jira/Confluence links, but not otherwise as it is irrelevant.
And that should be disabled in the user settings. Not at admin level.
Isn't it funny how every time a company put "smart" in front of the function or product it is actually something idiotic that basically no one wanted or asked for ? :)
Thankfully it seems like they are finally listening https://jira.atlassian.com/browse/JRACLOUD-72429
Hello @Dmitry Beloglazov
Unfortunately not at the moment, this is called "Smart Links"
Here is a suggestion for the option to disable it
Similar question lot of people share your problem
What you can do is when adding a comment, add URL as code block
Can't comment there for some reason, it shows a "Communications Breakdown" error.
> What you can do is when adding a comment, add URL as code block
This doesn't work because I'm not the only one who posts the comment and I wouldn't prefer not to instruct everyone to add URLs in some awkward way.
Looks like I found a bug.
When I opened that URL, I was redirected to this URL: https://jira.atlassian.com/browse/JRACLOUD-72429%C2%A0?error=login_required&error_description=Login+required&state=65e12ff6-ebec-41dd-b428-528f3b81148b
And there I couldn't comment.
When I removed everything starting from %C2 and reopened the page I could submit the comment.
"Smart Links", you can call it all the names you want, it doesn't do what WE want.
Linking to Gitlab from Jira I get a "SAML SSO for EVBox" for every link I post.
Yeah, because it's behind an ID wall and Jira couldn't get past through it.
Just display the damn URL and voilà.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events