You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
In the past if someone pasted an URL to a comment section (or the issue description field) it would be displayed as an URL linking to the corresponding page - http://example.com
But recently Atlassian rolled out a change that makes "pretty links" - instead of showing the original URLs it gets the page title and displays it as the link to the page. So instead of http://example.com it would show something like Example Website. It's great that this "feature" hasn't been applied to this forum otherwise I wouldn't be able to explain it :-)
Same thing started to happen in Trello recently.
While this seems to look cool, I often need to copy the comments or descriptions from JIRA and paste them elsewhere, and with this change all links become just page titles.
Even if I edit the comment, there's no way to view its original text with full URLs, so there's no way to get the original URLs other than copy-pasting each of them separately which is of course not very good.
I would really like to be able to easily copy the original comment/description text with full URLs or even better - have this automatic conversion completely disabled everywhere in JIRA and Trello. How can I do this?
> Unfortunately not at the moment, this is called "Smart Links"
please, change this terrible functionality,
Smart Links is a HELL of jira user! I want to have possibility to disable Smart Links feature for my account in jira settings.
You're welcome to this thread: https://jira.atlassian.com/browse/JRACLOUD-72429
It's frustrating how JIRA team ignores hundreds of disappointed users.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Totally voted for that.... but it was first sent up in July 2019.
Faith this will be addressed = NULL
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I cannot think of a single time where I thought, "Wow, I'm so glad that Jira changed the URL I just pasted."
Who thought this was an "enhancement" anyway?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I dunno, people at the UX front that have to justify their wages ?
Anyway, it has became pretty annoying lately to have everyone trying to embed a "preview" into the documents.
Twitter, Teams, Slack, Gitlab, etc do that as well, adding an annoying preview of the URL, but at least doesn't change it into something that could be obscure.
I'd say the URL transformation shall remain limited to Jira/Confluence links, but not otherwise as it is irrelevant.
And that should be disabled in the user settings. Not at admin level.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
UPDATE: As of July 14, 2022, Atlassian has confirmed they have a solution coming with the ability to set the default state of links for a user.
See: https://jira.atlassian.com/browse/JRACLOUD-72429
Unfortunately, at this point, there is no official way to do this. To get the effect you want, you would have to install a URL blocker (such as uBlock) into your browser and add the following URLs to the list:
https://YOURSUBDOMAIN.atlassian.net/gateway/api/object-resolver/check
https://YOURSUBDOMAIN.atlassian.net/gateway/api/object-resolver/providers
https://YOURSUBDOMAIN.atlassian.net/gateway/api/object-resolver/resolve/batch
Replace YOURSUBDOMAIN with the appropriate domain for your account.
This is an all-or-nothing approach, so all URLs in content will be rendered as linked URLs and no "Smart Links". Others have suggested this already, but it always gets lost in the comment stream.
Until Atlassian implements a settings option to control it, this is about the only way other than:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Andrew McDonald I wish there was a built-in option, but this is pretty universal behavior in Jira now. If you need the link reformatting, then you can disable the blocker temporarily. Note that with the blocker on, links that were previously reformatted will appear as normal links (but will retain the formatting attributes, should the page be viewed by someone else or with the blocker off.)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks, @Neil Monroe you're a life saver.
I use "adblock for Chrome". You can just add the fragments like so:
/gateway/api/object-resolver/check
/gateway/api/object-resolver/providers
/gateway/api/object-resolver/resolve/batch
options -> customize -> "manually edit your filters"
... then you don't have to deal with it on *anyone's* JIRA.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Isn't it funny how every time a company put "smart" in front of the function or product it is actually something idiotic that basically no one wanted or asked for ? :)
Thankfully it seems like they are finally listening https://jira.atlassian.com/browse/JRACLOUD-72429
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I've created a browser plugin to disable smart links as a work around for this issue https://github.com/MKorostoff/jira-dumb-links
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Great! And I like the name of the project 😁
Would be nice to have a version for Firefox.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Security Issue
It is not "smart" to allow for URL obfuscation. A malevolent actor could mask dangerous URLs to get users to go to the wrong place.
Usability Issue
I am working on a website that generates encoded URLs. I need to see the whole URL that I or others put in the comments.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Here's what worked for me -- as soon as Jira transforms your link into a smart link press Ctrl + Z (or Cmd + Z on a Mac; I'm not sure what the undo action would be in Android/iOS) to undo the transformation and get your original URL back.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Not exactly a solution, but I tend to mark the link as code (ctrl-shift-M). That means, of course that it's then not clickable, but the advantage is that you can copy/paste the result into (e.g.) another ticket without it getting messed with.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello @Dmitry Beloglazov
Unfortunately not at the moment, this is called "Smart Links"
Here is a suggestion for the option to disable it
https://jira.atlassian.com/browse/JRACLOUD-72429
Similar question lot of people share your problem
What you can do is when adding a comment, add URL as code block
BR, Olga
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks.
> https://jira.atlassian.com/browse/JRACLOUD-72429
Can't comment there for some reason, it shows a "Communications Breakdown" error.
> What you can do is when adding a comment, add URL as code block
This doesn't work because I'm not the only one who posts the comment and I wouldn't prefer not to instruct everyone to add URLs in some awkward way.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello,
Can't comment there for some reason, it shows a "Communications Breakdown" error.
You just need to refresh the page, it happens if the comment box is open for too long.
BR, Olga
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
No. But probably it doesn't matter much. I see a hundred of angry comments and I hope it's enough for Atlassian to do something about it :-)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Looks like I found a bug.
When I opened that URL, I was redirected to this URL: https://jira.atlassian.com/browse/JRACLOUD-72429%C2%A0?error=login_required&error_description=Login+required&state=65e12ff6-ebec-41dd-b428-528f3b81148b
And there I couldn't comment.
When I removed everything starting from %C2 and reopened the page I could submit the comment.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
"Smart Links", you can call it all the names you want, it doesn't do what WE want.
Linking to Gitlab from Jira I get a "SAML SSO for EVBox" for every link I post.
Yeah, because it's behind an ID wall and Jira couldn't get past through it.
Just display the damn URL and voilà.
"Smart ass"
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@David KochUnfortunately they don't seem to care.
You can check this epic thread: https://jira.atlassian.com/browse/JRACLOUD-72429
Also you can vote for it.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.