Is there a way to disable inline links, they are really unuser friendly.
1. I want to see what this link actually goes not not just the icon and title, if I did not want that then I would add different text.
2. Holding CTRL on a link and clicking does not behave link a normal weblink it should open in a new tab or window not over jira. (I personally never want to leave jira when I click external links)
Following. We're running several helpdesks for websites, where referring clearly to exact URLs is a fundamental part of our support process. Hiding link destinations is never, ever, ever going to be what we want to do by default and it's causing my coworkers to cuss at the screen a lot.
This is so annoying and time wasting. Imagine you paste 10+ URLs in a comment the browser stops responding as each URL is being processed and then having to go through that 2-click process on each link to convert it to a plain URL.
Such wishful features must be turned-off by default and only enabled by users who have some real use case for them.
Its a pity to rollout such features without having "disable" option in place first.
We expect better things from Atlassian NOT worst.
1. Yes I think we'd all be so happy if the default could be 'Display URL' instead of 'Display inline' as there hasn't been a single time when I've actually used the inline version. All work we ever do involves being able to see what the actual URLs are.
Hello @Bill_P - I might need a bit more context behind where you are putting these inline links but I'm guessing you are referring to URLs you put into comments. It's possible to change the how the links are shown by clicking on the link in the edit window and using the "Display URL" format rather than "Display inline" option.
I hope this helps and please let me know if we need to dig deeper to get your question answered.
Mostly they are links to our SAAS product or references to related documentation to help support resolving the Jira tickets.
Yes, this is true that I can go to everything link that i come across and fix them as I go which is what I am doing now. Its a pain.
Why was this "feature" introduced how do it help anyone? What problem is it solving?
It seems the only problem it solves is making external links "prettier", but hard to use.
I do understand why you have it for internal Jira links as it adds the status which is useful but external links?
Is there a way to set a standard to "Display URL" for non-Atlassian URLs?
For our team's specific needs, URLs being visible are critical for the testing and migration team. We need to be able to see the specific site we are pulling from. Just today, I had to take an extra 2 minutes to update all the URLs that were not displayed and click display URL on the ticket.
Based on security within our sites, no information is brought back. Just the company logo and the "Portal Sign On". Often times these links have to be copied and pasted into separate tickets for other reasons.
I have no doubt this is an enhancement for some clients, but I'd love the ability to override the default of "Display inline" with "Display URL".
I hope this gives a bit more clarity into the current state of Smart Link behavior for you.
This seems like it started more recently then that ticket (06/Jul/2019 ), I wonder if it is a newer bug introduced?
@Andrew Kendris Did you have any luck finding out:
1. Why was this "feature" introduced for unknown external links?
2. What problem is it solving?
Agreed, I need to see the the URL in full and it is a pain to have to click into the comment and always have to change the link to Display URL. This is a fairly recent thing with Display Inline being the norm.
Please give us the option in out settings to choose how links are always displaying.
Yes. We also discuss a lot about domains in Jira which makes the problem a lot worse:
So, Jira does not allow me to express the thing I want. I think the only way to work around this is by marking all domains as code but that's just stupid.
Please, do something about this!
I couldn't locate why this feature is introduced for unknown external links. I've done some digging in the community and may have found two useful articles that provide more context on Smart Links:
There are some comments in the June 30, 2020 thread that offer workarounds which may be helpful to you and other users.
Disabling this behavior for unknown external links is the right thing to do but there has to be a way to turn this feature off completely. Not only does this feature make authoring content in Jira a lot harder, it also hides the URLs making the user more susceptible to link manipulation and phishing attacks.
Also, using clipboard to copy content with links set to use the default "Display Inline" mode does not work. The links get dropped in the process. This feature is bad and it really frustrates our entire company.
@Andrew Kendris If there is no reference to making all links into "Smartlinks" and in consideration of Phishing Security issues.
Does this not make this a bug?
It seems like it should only affect known URLs on the "List" (at least for the security concern)?
The List based on (https://community.atlassian.com/t5/Confluence-articles/Smart-Links-a-richer-way-to-hyperlink/ba-p/1412786 and https://community.atlassian.com/t5/Confluence-articles/Loads-of-awesome-new-Smart-Links-now-available-in-Confluence/ba-p/1621121):
and more! <- what is this list? and how do I we get removed from it?
That automatic "pretty link" feature (since March 2021) is the ONLY reason I'm here. It is very annoying and not pretty at all. Just confusing and a waste of time nobody has to blow. Many, if not most people will find something else to use.
I'm sure there are several thousand irritated users who don't have time to search for or deal with this unwanted feature that would like to see the full URL rather than the so-called prettified option.
Something that gives users a CHOICE is better
Do you want to keep your subscribers or not??
Another issue with this feature is that apparently after manually selecting "Display as URL" there're two objects: url link and url text.
And if I, say, copy this link and manually edit it then only url text is edited while the link itself stays the same. And that's a terrible behaviour.
To illustrate, I have "https://website.com" link, it displays inline. I change this to "display as URL" and manually edit it to, say, "https://chat.website.com". But it only changes url text, url link is still "https://website.com".
Anyway I think the best option here is to allow users to change default link behaviour in Settings,
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