Is there a way to capture customer login and name in the jira service desk widget

[rohit@contiq.com]

Hi,

https://contiq.atlassian.net/servicedesk/admin/PS/addon/com.atlassian.servicedesk.embedded__settings

On the widget, I need a way to automatically capture the login username and person name. This is so that we know who the user is and what their login information is so we can diagnose/reproduce the issue without having to ask for their login credentials.

Thanks,

Rohit

[Bibi]

same question