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Is the Service Desk portal look and feel unique for each Service Desk Project?

We are trying to make our Service Desk more up to date and unique looking, but on our instance of Jira we have multiple projects for different teams.

Changing the look and feel for our customer portal will change it for the while instance or just our project?

Thank you.

1 answer

1 accepted

1 vote
Answer accepted
Ivan Lima Community Leader Jan 20, 2020

@Stefan_Saikaly , you can definitely customize your customer portals such as name, welcome message, logo and announcement. However, the banner, links, and button colours are all inherited from the help center. You can learn more at

Hope it helps.

Oh, well that is a bummer.

Anyway, thanks for the fast help Ivan :)

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