I am trying out service desk for my organization and we have a need for a parent child structure of customers. Like a partner having several customers, the partner should be able to open cases as the child account but not having the issues linked or mixed.
In the cloud setup I am trying out i can only create a customer with users but not a hierarchy.
This approach requires you to have the JIRA administrative rights. The main aim of this article is to help you achieve an organized, easy-to-maintain workflows in your JIRA instance thereby, reducin...
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