Inscription link in the customer portal

Jerry Legendre
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February 25, 2025

Hello,

Historically, there was a link on the Jira portal page that allowed users to create an account and log in.

Recently, this link has disappeared: https://[COMPANY].atlassian.net/servicedesk

Could you please let me know where this configuration is now located?

JIRA.png

 

Thank you in advance.

Best regards,
Jerry

 

2 answers

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Jerry Legendre
I'm New Here
I'm New Here
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February 25, 2025

Hello Sebastian, 

I double check all the configuration and i was not able to find where it is.
I'am the only admin 

Thank you for your help on this 

regards, 

Jerry

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Sebastian Krzewiński
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February 25, 2025

Hi @Jerry Legendre 

 

Please check your global JSM configuration. Maybe some other admin disable feature that users can create accounts.

 

Regards,

Seba

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