I do have a requirement to make a condition so that customfield_14173 should be required if priority is set to a blocker or critical in service desk form. Am new to scripting, am not sure where to use the script and what to script. Any help us much appreciated.
I tried this in field behavior on the custom filed to be set to required
def vp = getFieldById("customfield_14173")
def priority = getFieldByName("customfield_priority")
if(priority.getValue()==("Blocker") || ("Critical"))
Any help , will this behaviour work in service desk?
At a glance though, it's only the set-required that won't work. For a validator, you'd simply return "true" if the entry is ok, and "false" with an error message when it's not.
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