I need to create a filter that shows only late calls, what JQL code do I need to use?

Erik Eduardo May 19, 2022

I need to create a dashboard that shows only the tickets that are late, for that I need to create a filter but I don't know the JQL code.

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Aron Gombas _Midori_
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May 19, 2022

"Being late" can mean different things, as you may use multiple SLAs, etc. But see this page for the reference of JQL on SLA fields and an intuitive example in the bottom:

https://support.atlassian.com/jira-service-management-cloud/docs/write-jql-queries-for-slas/

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