I can change an issue from type Task to Spike but not from spike to Task

[Katinka Hitijahubessy]

So I am trying to change a Spike to a Task but get a message it is not allowed.  

Whil from Task to any other type is easy

[Ste Wright · Accepted solution]

Hi @Katinka Hitijahubessy 

You can only change between Issue Types if they share the same Field Configuration and Workflow - if either are different, it can block you changing the Issue Type.

But you can still change the Issue Type using "Move":

1. In the top-right, click the breadcrumbs icon (3-dots)
2. Select the Move option
3. Keep the Project the same, but change the Issue Type
4. Follow the steps to complete

^ Give this a try and see if it works. I do know however it offers this option via the method you're using without following the other steps - so perhaps it's a UI update still pending on your instance?

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Alternatively, you should also check if the Issue Type field is on the "Spike" Screen. You'll need to be a Jira Admin and then...

1. Go to Settings (cog icon in top-right) > Issues
2. On the left-hand side, select Screens
3. Locate the Screen relevant to Spike
4. Ensure the "Issue Type" field is a field option on the Screen

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Let us know if either of these work for you :)

Ste

[Katinka Hitijahubessy]

Hi Stephen, your second suggetion did the trick. We changed the definition of the Spike screen and now the issue types are enabled via the Move option.

Thanks!

[Vamsi Kandala]

Hi @Katinka Hitijahubessy

Please refer to this: https://community.atlassian.com/t5/Jira-questions/Cannot-edit-this-issue-type-in-this-project/qaq-p/1138619

Hope this helps.

Thanks,
Vamsi

[Robert Wen_Cprime_]

Hello @Katinka Hitijahubessy ! Welcome to the Atlassian Community!

There might be a big difference in workflow or field configuration between Task and Spike.  Take a look at the following Knowledgebase article to see if this gives you any guidance.

https://confluence.atlassian.com/jirakb/unable-to-set-issue-type-when-creating-editing-issues-in-jira-server-278692623.html