we wanted to start a conversation with a customer that currently has NO USER on our Servicedesk by creating a new ticket from Servicedesk panel (CREATE issue button).
Although we added his email as "Reporter", the ticket was created without that email but as Anonymus reporter as you can see on this pic.
Any idea how to manage that? Thanks!
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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