we wanted to start a conversation with a customer that currently has NO USER on our Servicedesk by creating a new ticket from Servicedesk panel (CREATE issue button).
Although we added his email as "Reporter", the ticket was created without that email but as Anonymus reporter as you can see on this pic.
Any idea how to manage that? Thanks!
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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