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How to set different SLA per month?

Hello Jira,

Due tu business reasons we have different SLA just in certain months e.g. the SLA timings differ only from April to August. 

Is there a way to set different SLA per month on Jira Service Desk?

Kind regards,

1 answer

I think that yes, you need to set a few SLAs. The difference between them would be one condition for timer start - created date (from-to).

Hello @Zoryana Bohutska _SaaSJet_ , thanks for replying. Can you please elaborate your statement? How can I achieve this? Thank you. 

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