How to send an email when a release is made on issue reporter


I would like to send an email on issue report when they issue are inside a released version.


I find this link, but I can't understand how to use it (I try to create event in event scheme).


Otherwise, if it's not possible, is there any webhook possibility when a release is released?+



2 answers

There are a number of ways to tackle this and it really depends on your requirements.

Your workflow could include a status Released. If that's the case it should be possible to use standard notifications to inform the original reporter when an issue has been included in a release. 

If you did not want to use Status, then you could create a custom field which is set when an issue has been included in a release. The custom field can be set manually, or perhaps as part of script. You could then set up a filter that retrieves all issues that have this field set, and set up subscriptions to those filters.

I suspect you want to customize the email notification that goes to the original reporter. You will find this to be impossible in JIRA cloud without add-ons e.g. Jirrasimo looks promising but I've never used it.

It is also possible to use webhooks. You can set up a webhook that will be fired when a version is released - see Admin->System->Webhooks->Create a Webhook. But I am not sure what data the JSON body contains.


Thanks. For now I will test jirassimo.


But don't you think it could be a standard event notification?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,143 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you