My overal goal is to do two things:
1. Move from Jira Cloud to Jira Server
2. Move projects from Software to Service Desk
How can I move a project that is currently set up as a Software to Service Desk?
Is it easier/better to move the project from Software to Service desk before or after moving the project from Cloud to Server?
To move a project from Cloud to Server, you will need to get a backup of Cloud, import it into an empty Server version to create an exportable version of the whole system, then use "project import" to pull in the issues (You could try using the Cloud backup directly, rather than going through an intermediate install, but I doubt that will work)
I'm not sure what you mean by "move from Software to Service Desk" - those are both applications that sit on a JIRA Core installation and use the underlying project/issue structure. You don't "move" the projects, but you can take a Software project and change its type to "Service Desk" to make it behave as a Service Desk instead of a Software one.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs