I would like to setup some users who will be Service Desk Agents and some users who are NOT Agents. My understanding is that an Agent is someone who will respond to requests. So how do I setup someone to have visibility BUT NOT an Agent, and NOT a Customer? Thanks
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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