How to have a Jira custom field read-only in the interface but editable using REST ?

I have some text fields that are generated and updated using REST api.

The problem is that people are not always aware that these fields are generated and they may try to edit them, wondering days later why their change was overriden.

How can I solve this?

Note: I tried to hide the fields but if I hide them I will not be able to edit them using REST.

1 answer

This widget could not be displayed.

I don't think there's an easy way to do this. Either a field is available for edit, or it is not.

Some thoughts include:

Use the "restricted edit" trick. For each status, add a transition to the workflow - one that does not change the status. Make it go through a screen that includes your fields, and put conditions on it so that only the user who does things via REST can use the transition. Remove the fields from all edit screens that the other people use. Possibly a total pain to code for, because your REST app will now need to work out and perform a workflow transition rather than an edit.

Put the fields on screen, and use javascript to stop them appearing on edit. I think REST ignores javascript (and even if it doesn't, then you can still code to check for the incoming change being REST based). A determined user will bypass this quite easily though.

Write new fields that know when they can be edited.

Hi Nic,

Maybe you are not aware about the fact that global transitions are broken on REST, see https://jira.atlassian.com/browse/JRA-32132

I did not mention global transitions at all.

Although I can see my posting didn't explicitly say you have to do this separately for EACH status.

I would have mentioned them, if I didn't already know that they wouldn't work, but I apologise for being thoroughly unclear on that! I should know better and been explicit.

Let's hope atlassian will fix them, as it seems almost impossible to add the speciall transition for all steps from all workflows...

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

115 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you