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How to create issues from JitBit.

JBoniface
JBoniface
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December 31, 2024

I am trying to open JIRA issues from JitBit. I have verified that the username, password, and URL are correct. I am able to log into JIRA with the username and password and the user has permission to create issues in JIRA in our projects.

The error I am seeing is highlighted in the attached image. 

 

No projects show up in the dropdown. 

 

I have reviewed a similar ticket but the response there did not help me.

https://community.atlassian.com/t5/Jira-questions/Cannot-Create-quot-issues-quot-in-JIRA-from-tickets-in-the/qaq-p/2189620

 

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Trudy Claspill
Trudy Claspill
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December 31, 2024

Hello @JBoniface 

Welcome to the Atlassian community.

I found another community post with the same message, and the recommendation there was to contact Jitbit support.

https://community.atlassian.com/t5/Jira-Service-Management/Jitbit-integration/qaq-p/2413607

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