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How to configure a custom field to act like label field

I have created a new custom field  with type label and tried entering some values into this field which I would like to see as suggestions when other users type into it, unfortunately these values appear as suggestions in the actual labels field and not in the new custom field. In the new custom field, it asks me to add it everytime as a new label value

Can somebody please answer as to why this is happeneing or what am I doing wrong ?

2 answers

0 votes
Jeremy S Atlassian Team May 25, 2018

Hi @Madhu,

I tried to reproduce this behavior to no success. On my testing, I would create labels on my test label field and they would be suggested for me on the test label field and not on the actual labels field. Would you be able to send some screenshots to clarify the behavior you are experiencing?

- Jeremy

Clientname field 1.PNGHi Jeremy,

Have attch some schreenshots. Hope this helps!

In the first screenshot below, you would see that the clientname field is a free text field.

 I have created another field of type label and named it as clientname_new and added a value here AGCS. Although have added it, it tells me to add it again when I hit the value instead of suggesting it to me whereas this value appears as suggestions in the 'label field' See screenshot (iii)clientname_New.png

Have you experienced this before ? I also tried reindexing this project but somehow have no success.


I'm having the same issue. The label custom field doesn't suggest options when the value already exists. Instead, I need to add it again as a new value.

Did you manage to solve this?

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