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How to completely remove SLA from my Jira Service Desk?

I understand SLA can be very very very very critical for many teams, but for mine at present it is not necessary under the incredible majority (seemingly) of situations.


I was able to delete all of the past SLA configurations other than this default state.

How can I get rid of this last one? I cannot find a delete button anywhere. 

I mostly want this to be gone from being seen on the actual issue tickets.

2 answers

1 accepted

2 votes
Answer accepted

Hello @Cole Evans,

There is a Delete button when you enter the SLAs menu - no need to go edit SLAs to delete them:


Hope this helps!

- Manon

Thank you kindly Manon! Worked like a charm!

Glad it helped! :)

I used the following script in announcement banner to hide SLA section

<script type="text/javascript">
jQuery(document).ready(function() {
JIRA.bind(JIRA.Events.NEW_CONTENT_ADDED, function (e,context) {

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