How do I set up Service Desk to allow users to see all tickets from the portal?
Just now users can only see there own tickets - what do I need to change to allow any user can see all the tickets?
Within Project settings > Permissions > I have set Browse Projects - to the group Users.
Do I have to change permissions somewhere else?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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