How do I set up Service Desk to allow users to see all tickets from the portal?
Just now users can only see there own tickets - what do I need to change to allow any user can see all the tickets?
Within Project settings > Permissions > I have set Browse Projects - to the group Users.
Do I have to change permissions somewhere else?
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot