Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I set the user session timeout for Jira Cloud

I need to set the default Jira Cloud user session timeout to 30 minutes. I've seen other posts about changing the bundlet web.xml file, but how do I get to this file? And is there a preference I can set so I don't have to edit the web.xml file after an update?

Thanks!

1 answer

1 accepted

1 vote
Answer accepted
Veera Atlassian Team Jan 24, 2020

@Tom Horton 

 

It's not possible to setup session timeout in Jira cloud or your can edit web.xml as mentioned in the other posts.

However, you can verify your domain in the Atlassian Organisation and setup session duration so that session will be time out for all the users within your verified domain across all Cloud products.

Please refer to Session duration management and Atlassian organizations for more details.

Thanks for your reply. I was able to verify my domain and claim the user account now I can manage all my users. After that, I was able to set the standard session duration to 1 hour. That will work!

Thanks for your reply.

Like Veera likes this
Veera Atlassian Team Jan 27, 2020

@Tom Horton 

Glad to know you were able to verify your domain and setup the session duration to 1 hour.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you