Hi, we are on Jira Cloud. I am Admin. In an attempt to resolve an issue where we are not able to send email to Jira Cloud and have it added to a Comment of an Issue I created a Default Reporter (myself). I am now trying to remove it and even though I am able to delete the value and Save, the value is not removed. I go back to Mail Handlers -> Edit -> Next and the Default Reporter is still there? How can I remove it?
I am aware of this bug but it was supposedly resolved?
Thank you for reaching out.
Indeed, we were able to reproduce the exact behavior you are experiencing: When trying to erase the Default Reporter field in an e-mail handler and saving it, the user still remains there.
That being said, I reported a bug with our development team to fix it:
Feel free to vote and watch the bug to receive notifications about its fix implementation.
For now, we suggest you create a new e-mail handler with the same settings but with no Default reporter, deleting the one with the Default reporter.
Let me know if you have any questions.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events