How do I re-index if there isn't an Indexing option in Advanced System Settings?

I am a Jira admin, and the option Indexing just isn't there. I also don't have an Actions option in Project Settings to reindex just a project. How do I re-index??

1 answer

1 accepted

Thank you for your reply!

JIRA, by default, only grants the user account created during the JIRA Setup Wizard with the JIRA System Administrators global permission, and that person has to add the rest of us Admins specifically to JIRA System Administrators. 

Odd. I thought that the wizard created one group jira-administrators, added the newly created internal user to that group, and then set Global Permissions to use jira-administrators for both JIRA System Administrators and JIRA Administrators permissions. At least in JIRA 7.2

I am definitely an administrator , but cannot locate the re-index function in the new interface of Jira - Cloud.

Has anyone been able to locate that functionality?

Rant warning: I am finding it difficult to do a lot of standard things in that interface and when something like this comes along, done only rarely - I spend a lot of time chasing it. This is a big time waster for me.

I've the the same problem. Cannot find any solution. Jira documentation on that issue from Sep 4, 2017 seems to be outdated.

Yes , the link to "re-index" from this page is the only place in the documentation I could find :

and it is broken.  All you get is "Looks like we’re off the beaten track" and no option to report a broken link either. :(

Shortly after Matt answered this question, Atlassian removed indexing options from Cloud, as they've tweaked it slightly and it's no longer needed for a Jira admin action (The changes a Jira admin might make that might trigger the need for an index are captured and trigger a background one in the projects affected)

The doc Krys has found is incorrect and needs updating to remove that line!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,870 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot