Hide "Switch to" Jira Cloud

[Sidney Castro]

Hey guys!

Currently on the client, they use only the purchased Jira Service Management instance.

However, many users click on the button informed to access other applications suggested by Atlassian.

Is it possible to hide these options from the user?

We just wanted to show Jira Service Management as an option.

Kind Regards,

[Angélica Luz · Accepted solution]

Hello Sidney,

Thank you for reaching out to Atlassian Community!

When using Atlassian Cloud products, the “Switch to” option will appear all products that the user has access to with that very same account, so it’s possible to easily switch between different Cloud products.

If the user has access to Jira Service Management on site1.atlassian.net and they use the same email to access Jira Software on site2.atlassian.net, it will show Jira Software on the list, it’s not possible to restrict that. 

There is only one suggestion regarding the “Switch to”:

• Allow admins to remove the "Discover" option from the "Switch to" tab.

If you have any other questions regarding this matter, please let us know.

Kind regards,
Angélica