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Hide "Switch to" Jira Cloud

Hey guys!

Currently on the client, they use only the purchased Jira Service Management instance.

However, many users click on the button informed to access other applications suggested by Atlassian.

Is it possible to hide these options from the user?

We just wanted to show Jira Service Management as an option.

Screen Shot 2021-05-10 at 15.12.30.png

Kind Regards,


1 answer

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Answer accepted

Hello Sidney,

Thank you for reaching out to Atlassian Community!

When using Atlassian Cloud products, the “Switch to” option will appear all products that the user has access to with that very same account, so it’s possible to easily switch between different Cloud products.

If the user has access to Jira Service Management on and they use the same email to access Jira Software on, it will show Jira Software on the list, it’s not possible to restrict that. 

There is only one suggestion regarding the “Switch to”:

If you have any other questions regarding this matter, please let us know.

Kind regards,

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