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Gitlab Integration - Transition doesn't work

I have a gitlab repository and I've properly integrated with Jira. Every time I commit mentioning the Issue Id, I can see a comment inside the issue as below:


Although I can see this comment, the issue doesn't go to "done" status. Also no time is logged at all.

My user email in git config is the same as Jira's and I have admin role on this project. 

1 answer

0 votes
Dario B Atlassian Team Nov 05, 2019

Hi @Bruno Ornelas ,

Welcome to the Atlassian Community!

There are different ways to integrate Jira with GitLab and I am not sure which one you are using since this can make some difference. Can you kindly provide more details or just a link to the instructions you have followed to set the integration?


Also, just by searching a bit around, I have found the below links that you might find useful to solve your issue:


You may want to review above links and, in case they don't help, provide more details on the kind of integration used.



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