Getting a 401-Unauthorized Error on REST APi

This one seems to come up from time to time.  It looks like it is back today ... anyone else getting:

Error retrieving data for urlhttps://<domain> <html> <head> <title>Unauthorized (401)


I tried a direct request through cURL and it responds the same way today.

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Micky Caritte Community Champion Nov 29, 2017

Hi Chris,

REST API needs authentication and that can be achived by various ways, easiest and most common one being Basic Auth (using an HTTP Header encoded in Base64). When you're consulting the API through your browser, if you currently are logged in the application, a cookie is automatically retrieved but if the consumer of the API is a distant resource, it needs to be authenticated.

Did you send authentication credentials along with your request?


Thanks!  Ya, it just started working again later that day.  There was speculation that it was related to the CAPTCHA needing to be refreshed, but that wasn't it.  It just started working with no intervention.  Seems like there are changes being made on the REST system these days.  This also launched the beginning of another issue I am tracking separately now.  

Micky Caritte Community Champion Nov 29, 2017

Great, glad it worked then! I can guess you're using a cloud instance due to the URL and the REST API might be evolving a lot as you mentioned! usually it does not have a huge impact but might trigger some unexpected behaviours from time to time! Hope it won't affect your instance too much.

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