As a reporter of a specific issue, I receive notifications for every update in the issue, although I am not watching the issue (it does give me the ability to start watching it).
Is there any way to prevent this from happening? Is it something that requires administrator privileges?
The broken approach is that there are two methods driving notifications for an issue: the Notification Scheme for the project and the Watchers system.
This should be simplified so that there is only one system (the Watchers system) and the project-level configuration should come down to who should be added automatically to the watchers list.
Then, when it is no longer appropriate for a user to be notified of changes to an issue, this can be managed on an issue-by-issue basis by the user themselves or an admin with the Manage Watchers privilege.
Recommendations here and elsewhere to:
are invalid: changing the reporter loses important information (or hides it, at least) - it might well be useful to know whom to contact for more information on an issue; changing the notification scheme across the project is too wide an impact for something that should be manageable by individual users on an issue-by-issue basis.
I wonder if this is a UX (user experience) issue that needs fixing, rather than a technical issue?
Perhaps the user interface needs to adhere to this mental model:
WHEN I (a Jira user) click 'Stop watching' on a Jira issue,
THEN I (a Jira user) stop receiving any e-mails and/or notifications about that issue.
Which differs from the system designer's model of adhering to notification schemes (which are only editable by a system administrator).
Supporting evidence user's perceive this as a problem:
Supporting academic reference(s) for the hypothesis:
Anecdotally, I have experienced this issue in a couple of workplaces on many projects, and, in my experience, in response to this UX issue, users tend to:
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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