Disable auto-notifications for reporter?

As a reporter of a specific issue, I receive notifications for every update in the issue, although I am not watching the issue (it does give me the ability to start watching it).

Is there any way to prevent this from happening? Is it something that requires administrator privileges?

2 answers

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Accepted Answer
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It is mostly because the reporter is added into the notification scheme used by your project and not just watchers. Any changes to that can only be done by a JIRA admin.

Thanks! Straight to the point.

Are there specific instruction a JIRA admin can follow to modify the notification scheme to accomplish this?

 

Can you modify the notification scheme in such as way that it disables auto-notifications for some issues that someone is a reporter for but not others?

I wonder if this is a UX (user experience) issue that needs fixing, rather than a technical issue?

Perhaps the user interface needs to adhere to this mental model:

WHEN I (a Jira user) click 'Stop watching' on a Jira issue,
THEN I (a Jira user) stop receiving any e-mails and/or notifications about that issue. 

Which differs from the system designer's model of adhering to notification schemes (which are only editable by a system administrator).

Supporting evidence user's perceive this as a problem:

Supporting academic reference(s) for the hypothesis:

-

Anecdotally, I have experienced this issue in a couple of workplaces on many projects, and, in my experience, in response to this UX issue, users tend to:

  • ignore/hide/disable all Jira notifications
  • stop commenting on Jira tickets
  • use other ways of communicating with the team that have the disadvantage of not being tied to a Jira issue number by default

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