Customer Groups & Shared Issues

plz can you confirm the difference between "created by anyone" and "created by me" within jira service desk?

image2016-7-1 11:25:41.png

ideally i want to create a customer group and share Requests.

Reading online this does not appear possible is there a workaround?

 

2 answers

0 votes
Steven Behnke Community Champion Jun 30, 2016

It's a new feature. I'm not sure it's been officially released yet but it's very desired.

0 votes

Hi Niel,

Refer to the JIRA Feature Request at https://jira.atlassian.com/browse/JSD-270 for more information regarding this.

Thank you

Bhushan

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,139 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot