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Custom fields not able to be positioned when creating a new issue

Hi community,

I'm able to create a custom field and position it correctly so that it appears how I want it to in the issue view.

However when creating a NEW issue, the custom field appears at the bottom of the pop up that opens when creating anew ticket.
How do I position it so that it appears further up in the new ticket on creation?

New ticket creation.pngExisting ticket placement.png?

Please note: Once created it appears where I want it in the issues or board view.

1 answer

1 accepted

3 votes
Answer accepted

Hi @Kevin Dickson 

It might be that the custom field is in a different position on the View screen as it is on the create screen.

I would suggest checking out these screens and the ordering of the fields (easiest way to do this would be through Project Settings > Summary > Click on the relevant screen scheme, then this will display the screens associated to the Create and View operations.

Hope this helps!

Awesome Callum,
I was actually checking that when your message came in and saw that this was what I needed to do, so all fixed.

Thanks so much for the quick reply!


No worries, glad you've got it sorted!

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