Create an issue on jira server from a workflow step in jira cloud

[Sue Webber]

I think there may be various ways to do this.

Two jira instances, service desk in the cloud, development projects on server.

Service desk issues can result in the creation of development issues, want to be able to automatically create an issue on server instance based on a workflow step in cloud. The link must be retained so that once development is complete the service desk issue gets resolved. Closing the loop.

Suggestions please?

[Thomas Deiler]

Dear @Sue Webber ,

you could "trigger a webhook" from the workflow in cloud. As webhooks are always HTTP/GET you have to call a script on another server that calls

POST /rest/api/2/issue

that will create the new issue on the server.

So long

Thomas