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I am working on setting up some automation in JIRA for a bit of complex approval process. We want to automate who is required to approve a specific request. The criteria falls into two distinct requirements:
When trying to build the automation rule, I cannot seem to find a field for the group a user is assigned in JIRA (the Groups that are found under Administration --> Directory --> Groups). Is that possible?
I appreciate your help on this.
Welcome to Atlassian Community!
It is possible, and you can check which group the user belongs to in an if branch, similar to this automation that I have the sets the site based on where the user is located:
@Aleksandra Leesment This should be its own question with a reference to this one.
If the information is kept in Assets then all you have to do is use the lookup objects action and then act on the returned result.