Hi, I have an automation where when an issue is created and the request type is Argos, I create a new issue in another project with the same request type. We have a form that customers fill out when submitting the ticket relating to Argos. There's a description linked within the form so the Argos request type doesn't have a description of its own. However, I can't seem to copy the completed form over to the newly created issue. I think my form template ID is 5. I got it from the URL when I access the form template. I get this error shown below. It says can't find link because I had already deleted this test ticket. Please help. Thanks
Hello and welcome, @Yvonne Lee
I am guessing you were using this step by step instruction.
Copy a Form to the same project and for different projects using Automation and API
" I think my form template ID is 5. I got it from the URL when I access the form template. "
You may be able to use the smart value below instead {{issue.forms.5}} if there is only the one form on the issue. 5 might be the form ID for the form in the project but not be the template form ID.
{{issue.forms.formTemplateID}}
You can also try logging this value and I expect you'll see an ID more similar to the one in the linked page.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.